ASSESSMENT INFORMATION
Effective 01/01/2023, the assessment is $319.50 per unit per month. Assessments are due on the 1st and considered delinquent if funds are not received by the last day of the following month. The Association does not provide regular billing. Instead, a book of payment remittance coupons is mailed to all owners (except those enrolled in Portal AutoPay) at the beginning of each calendar year. In the event that a balance remains outstanding past the grace period, late penalties are levied and a notice is sent to the homeowner. For more information regarding the HOA's collection practices, please see the Collection Policy linked to the bottom of this page.
For the remittance of assessments, your HOA accepts the following payment methods:
ONLINE PAYMENTS: Through the Portal we offer FREE recurring ACH payments (“AutoPay”) for the remittance of HOA assessments. Visa, MasterCard and one-time ACH payments are offered for a nominal fee as follows:
To enroll in AutoPay, you must first register for the Portal (Request an Invite to the Owner Access Portal). Once registered, login to your Portal account then follow the prompts to create a payment method then enroll in AutoPay. Detailed instructions (with screenshots) are linked to your HOA homepage as “AutoPay Instructions”.
Please read prior to AutoPay enrollment:
BANK BILL PAY SERVICES: To pay through the bill payment service provided by your banking institution, please take the following steps to ensure your payment reaches the HOA timely.
1. Make payable to Hanley Lofts; enter the payee and mailing address as follows:
Payee: Hanley Lofts
Address Line 1: c/o Rockwood Property Management
Address Line 2: P.O. Box 94804
City, State, Zip: Las Vegas, NV 89193-4804
2. VERY IMPORTANT Include the Management Company ID, Association ID and your account number in the memo line (Example: 7794 - HAN - HAN123789). This account number format must be included on each payment to ensure proper application.
US MAIL PAYMENTS: In January, the HOA distributes payment remittance coupons to all owners (except those enrolled in Portal AutoPay) to assist in remitting payment by check. To ensure accurate application of your payment, please include a payment remittance coupon with each check and mail using the windowed envelope provided with the coupon book. If you are paying assessments for more than one property address, please send a separate coupon and check for each property. In addition, please include the following information on each payment to ensure proper application:
Mail payments to the following remittance address:
Hanley Lofts
c/o Rockwood Property Management
P.O. Box 94804
Las Vegas, NV 89193-4804
For the remittance of assessments, your HOA accepts the following payment methods:
ONLINE PAYMENTS: Through the Portal we offer FREE recurring ACH payments (“AutoPay”) for the remittance of HOA assessments. Visa, MasterCard and one-time ACH payments are offered for a nominal fee as follows:
- Recurring ACH payments (AutoPay) are FREE (must enroll prior to assessment due date)
- One-time ACH payments are $2.95 each
- Visa and MasterCard transactions are $2.95 + 3.5% each
To enroll in AutoPay, you must first register for the Portal (Request an Invite to the Owner Access Portal). Once registered, login to your Portal account then follow the prompts to create a payment method then enroll in AutoPay. Detailed instructions (with screenshots) are linked to your HOA homepage as “AutoPay Instructions”.
Please read prior to AutoPay enrollment:
- AutoPay enrollment is a 2-step process: 1) create an AutoPay payment method and then, 2) enroll your payment method in AutoPay. If you’re unsure, please contact RPM before the next assessment is levied to confirm your enrollment is accurate and complete.
- Once enrolled, your first AutoPay payment will be debited from your designated payment method on the first business day after the assessment due date. You must be enrolled BEFORE the assessment is levied to pay by AutoPay.
- Your assessment account balance must be zero ($0.00) at the time of AutoPay enrollment. Any balance outstanding at the time of enrollment must be paid another way (either one-time Portal payment or check by mail). To avoid overpayment, please reconcile any outstanding assessment credits before enrolling in AutoPay.
- Once enrolled in AutoPay, the rate will be automatically updated if/when assessments change from year to year. The exact assessment amount will be debited on each due date until the homeowner cancels or amends their AutoPay enrollment via the Portal.
BANK BILL PAY SERVICES: To pay through the bill payment service provided by your banking institution, please take the following steps to ensure your payment reaches the HOA timely.
1. Make payable to Hanley Lofts; enter the payee and mailing address as follows:
Payee: Hanley Lofts
Address Line 1: c/o Rockwood Property Management
Address Line 2: P.O. Box 94804
City, State, Zip: Las Vegas, NV 89193-4804
2. VERY IMPORTANT Include the Management Company ID, Association ID and your account number in the memo line (Example: 7794 - HAN - HAN123789). This account number format must be included on each payment to ensure proper application.
US MAIL PAYMENTS: In January, the HOA distributes payment remittance coupons to all owners (except those enrolled in Portal AutoPay) to assist in remitting payment by check. To ensure accurate application of your payment, please include a payment remittance coupon with each check and mail using the windowed envelope provided with the coupon book. If you are paying assessments for more than one property address, please send a separate coupon and check for each property. In addition, please include the following information on each payment to ensure proper application:
- Your Management Company ID: 7794
- Association ID, which is: HAN
- Your Property Account Number, which can be found on your remittance coupons or the Portal. Example: 7794 – HAN – HAN123789
Mail payments to the following remittance address:
Hanley Lofts
c/o Rockwood Property Management
P.O. Box 94804
Las Vegas, NV 89193-4804
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